(Q) How to book a travel plan?
(A) Select your preferred plan from the search. Select a date, time and press proceed to apply.
(Q) Can I change my travel plans?
(A) No, you cannot change your reservation. If you want to change your request, you will have to cancel your reservation and make a new one.
(Q) What is included in the travel plan price?
(A) Guide fees are included in the itinerary. Some tours include admission tickets, meals, etc. in the price.
If other services such as admission tickets and meals are included, they will be listed in the tour plan details.
(Q) What payment methods are available?
(A) Payment methods are credit card only. No other payment methods are available.
(Q) Is it possible to add the number of people?
(A) No, you cannot change the number of participants after making an appointment. To change that, you will need to cancel your current reservation and make a new one.
(Q) How do I contact my guide?
(A) After booking, you will see a feature called "Contact your travel guide" on the right side of the booking details page.
(Q) After booking, how long will it take to be approved?
(A) After your request, you will receive a communication from your guide within three days. If you do not receive a response from the guide within 3 days, we apologize for the inconvenience and ask you to contact us at the contact details on the matching site.
http://devcafe-wp.biz/inquiry/site
(Q) Where can I find my reservation number?
(A) You can check it from the application list on My Page.
(Q) What should I do if I have to cancel?
(A) If you need to cancel your reservation, select your plan from the application list on My Page, click the "Cancel" button, and follow the instructions.
(Q) Can I pay the fee directly on the day of the plan?
(A) No, only credit card payments are permitted.
